Integration for Service Fusion v1.0.0
Field service quote requests become Service Fusion customers with an estimate or a job, complete with the service address; online booking and review requests in Pro.
No credit card for the trial. Pro from $5.75/mo, billed annually. 14-day money-back guarantee.
Stop retyping web enquiries into Service Fusion. Integration for Service Fusion turns every quote request on your WordPress site into a Service Fusion customer with an estimate or a job, complete with the service address, the job description and where the enquiry came from, so your office can call back while the customer is still keen. Returning customers are recognised by their email address, so they are not added twice. Submissions are delivered in the background and retried automatically if Service Fusion is briefly unavailable. This plugin is not affiliated with or endorsed by Service Fusion.
Free
$0 forever
- Per form, an enquiry becomes a customer with an estimate, a customer with a job, or a customer only
- No duplicate customers: an enquiry from a known email address is added to that customer
- Service address checks, with an incomplete address still saved as an estimate so nothing is lost
- Works with Contact Form 7, WPForms, Gravity Forms, Fluent Forms, Ninja Forms, Formidable Forms, Elementor Pro Forms, Forminator and FormForge, with address fields found and mapped for you
- Built-in quote form block and shortcode with the service address and spam protection; keeps the visitor's answers when something needs fixing and works without JavaScript
- Source, job category, job status, owner and priority per form from your own Service Fusion lists, plus tags on estimates
- A note on each estimate or job with the form, page and the visitor's first campaign details
- Optional sync of new WordPress users (by role) and WooCommerce customers
- Background queue within Service Fusion's request limit, retries and one-click resend, masked log with CSV export, encrypted credentials
Service Fusion Pro
$69 per year, single site
Everything in Free, plus:
- Routing rules for source, category, owner or technician by form, answer, campaign or page, with round-robin owners or technicians
- Online booking from Service Fusion's live availability, with a booked time turned into a scheduled job
- Job status page where customers check their job with their email address and job number
- Review request emails when a job is closed
- More Service Fusion accounts, historic entries backfill, mapping import and export, and a 7-day dashboard widget
Screenshots
Pro pricing
One licence covers updates and support for a year. Pick the number of sites you run it on.
Checkout and licensing run on Freemius, our merchant of record. 14-day money-back guarantee. Prices in USD; any applicable tax is shown at checkout.
Requirements
WordPress 6.4 or newer (tested up to 7.1), PHP 7.4 or newer. Works with the block editor and the classic editor.
Installation
- Download the free version or start the Pro trial above. Freemius emails you the zip and, for Pro, your licence key.
- In WordPress go to Plugins → Add New → Upload Plugin, choose the zip and activate it.
- Pro: paste the licence key when the plugin asks for it, or later under the plugin's Account screen.
Stuck? Open a support ticket and include your WordPress and PHP versions.